شهرام افراز

In English as a Foreign Language (EFL) and bilingual language classrooms, code-switching is widespread among teacher-student and student-student interactions; however, there seem to be few or no studies tracking the perceptions and practices of EFL learners toward code-switching. Therefore, the aim of this study was to identify the perceptions and practices of high and low achievers toward teacher code-switching with focus on the possible limitations and benefits that it might have in language classrooms. For this purpose, the researchers used a qualitative design in the form of grounded theory. Accordingly, 11 high and 13 low achievers were interviewed individually and in focus groups. Further, the elicited responses were transcribed and codified using Straus and Corbin’s (1998) constant comparative method. In addition, for the purpose of validation, real observations of 10 university classes in different English courses were made.  The findings revealed 4 major themes and 26 categories for high and low achievers. Consequently, the findings implicated that code-switching was an advantageous tool at the disposal of English teachers.

The hotel industry in Qeshm Island is rapidly expanding. An important component in the hotel industry is the human resource. Tourists do not just come for the facilities and attractions, they want to be treated right and well and that is why a good command of the English language is always regarded as an asset for personnel in the tourism industry. This study was conducted to study and analyze the impact of one of the English skills, i.e., speaking of staff in hotels on attracting tourist in Qeshm Island. In order to so, data was collected from 25 foreign tourists in a hotel as Marina Hotel, regarding their expectations and perceptions of their stay about personal qualities of the hotels’ staff in different positions. The results obtained from the expectations of the guests indicated that the role and importance of the ‘English language proficiency’ in the tourism industry is relative to job function. ‘English language proficiency’ is more expected from those who often come into direct face-to-face contact with hotel guests such as the reception staff and it is more expected for the hotel management personnel as well. For other hotel staff, such as food & beverage and housekeeping staff, other qualities are expected more than ‘English language proficiency’ by hotel guests.

This research chiefly focused on the application of mitigation strategies and traditional form of feedback in writing development of the fifth semester University students majoring in TEFL and English Translation fields based on Vygotsky’s sociocultural theory in general and the notion of “Zone of Proximal Development” in particular. To that end, this study relied on a pre-posttest experimental design which was mediated by different written types of feedback such as mitigation strategies vs. error correction to find out if any gains in writing development of participants could be achieved. It is to be noted that participants of this inquiry were 125 fifth semester university students who were chosen and assigned to four experimental and one control groups. The materials of this study consisted of a textbook called Writing Power by Nancy White (2002) that the teacher taught during the course of instruction; a standard writing test of IELTS (2007) as a pretest; another standard writing test of IELTS (2007) as a posttest. The results showed that although homogeneity among the groups was observed on the pretest, writing scores of those groups which received corrective feedback and paired comments outscored those of the other groups. On the other hand, the interrogative forms and personal attributions had the least increase from the pretest to the posttest. Hence, it is recommended that some teacher training courses regarding the appropriate use of these strategies be held in educational settings in a way that teachers can apply these techniques in the best possible ways in their writing classes.